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XScriptXScript: A fully-scriptable XML-controlled number, designed for enterprise-level call-handling: Total freedom to push technology to the max

XScript: A fully-scriptable XML-controlled number, designed for enterprise-level call-handling Our XScriptXScript: A fully-scriptable XML-controlled number, designed for enterprise-level call-handling service takes you into the premier league of switchboard technology - but without the normal 'transfer fees' that can easily run into hundreds of thousands of pounds.

Rather than purchasing a switchboard yourself, you can enjoy unsurpassed remote access to our exchange - with the complete freedom to add your bespoke applications and enhance customer service in any way you wish using our XML scripting language.

Key features and benefits of XScriptXScript: A fully-scriptable XML-controlled number, designed for enterprise-level call-handling

  • Take control of our state-of-the-art exchange
  • Save yourself from the large investment costs of a new switchboard
  • Introduce your own advanced call-handling systems
  • Integrate telephony with customer relationship management systems and back-end databases
  • Take advantage of extra capacity whenever it's needed, with a service that grows with your needs
Feature What it does
Web control: Control your number through any web browser web controlWeb control: Control your number through any web browser: Control your number through any web browser, changing diverts immediately 24-7 and viewing your itemised call history online in real-time
Voicemail: Voicemail with fully customisable answering message voicemailVoicemail: Voicemail with fully customisable answering message: Voicemail with fully customisable answering message
Voicemail by email: Receive messages by email (as MP3 sound files) voicemail by emailVoicemail by email: Receive messages by email (as MP3 sound files): Receive messages by email (as MP3 sound files)
SMS notification: Receive text alerts when someone leaves a message SMS notificationSMS notification: Receive text alerts when someone leaves a message: Receive text alerts when someone leaves a message
Team divert: Divert to up to nine different numbers team divertTeam divert: Divert to up to nine different numbers: Divert to up to 9 different numbers per department
Tone-driven recorded menu: Fully customisable tone-driven divert menu eg.'Press 1 for accounts, 2 for support', etc tone-driven recorded menuTone-driven recorded menu: Fully customisable tone-driven divert menu eg.'Press 1 for accounts, 2 for support', etc: Fully customisable tone-driven divert menu.
e.g. 'Press 1 for accounts, 2 for support' etc.
Recorded information: Set up recorded messages to deal with frequent customer enquiries recorded informationRecorded information: Set up recorded messages to deal with frequent customer enquiries: Set up recorded messages to deal with frequent customer requests (e.g. Opening Hours)
Set-up wizard: An online step-by-step 'wizard' that asks a set of simple questions to help you get started set-up wizardSet-up wizard: An online step-by-step 'wizard' that asks a set of simple questions to help you get started: An online step-by-step 'wizard' to help you get started
Web CTI: Control your number automatically web CTIWeb CTI: Control your number automatically: Control your number automatically
XScript: XML-based control script XScriptXScript: XML-based control script: XML-based control script

Pricing and availability

XScriptXScript: A fully-scriptable XML-controlled number, designed for enterprise-level call-handling is available as a bespoke service. Contact us for details.

Call +44 20 7060 2000 to find out more.


XScriptXScript: A fully-scriptable XML-controlled number, designed for enterprise-level call-handling case study
XScriptXScript: A fully-scriptable XML-controlled number, designed for enterprise-level call-handling allows property firm to flourish

Richard and Jane set up their own estate agency in Brighton employing 6 agents. After 5 years, they decided to open up a new office in Hemel Hempstead with 2 agents. They wished to keep 1 central contact number in their advertising material but were finding it difficult to find an affordable telephone system for their needs.

The challenge

They required departments within departments, allowing callers to choose from the various offices, property types and even the specific agents (on both landline and mobile). Traditionally, this would require a professional PABX, a solution costing thousands of Pounds.

The solution

XScriptXScript: A fully-scriptable XML-controlled number, designed for enterprise-level call-handling gives you access to our exchange, and lets you tailor our services to your needs. As the service does not require the installation of any hardware XScriptXScript: A fully-scriptable XML-controlled number, designed for enterprise-level call-handling costs a fraction of that charged for PABX systems.

Business benefits

  • Richard and Jane were able to save a substantial portion of their budget with XScriptXScript: A fully-scriptable XML-controlled number, designed for enterprise-level call-handling, meaning they could afford a really good gold numberGold number: A memorable number containing a repeated pattern of digits
  • Their new XScriptXScript: A fully-scriptable XML-controlled number, designed for enterprise-level call-handling system allowed them to not only design their own SwitchBoard, but also provided the traditional dmClub features such as online real-time call logs or voicemail to email
  • By including dmAnswersdmAnswers: A PA-like human answering service, out-of-hours calls were forwarded to our call centre & the messages sent to each office by email & SMS allowing urgent matters to be dealt with immediately

Feature icon key
Icon Description
Voicemail
Let callers leave voicemails.  Pick up messages from any phone.  Customise your greeting.
Voicemail by email / Fax by email
Receive voicemail by email (as MP3 sound files) or fax by email (as picture attachment)
SMS notification
Receive text alerts when someone leaves you a message or sends you a fax
Team divert
Divert calls to up to nine different numbers
Tone-driven divert
Enable your callers to press different numbers to speak to different departments
Recorded information
Set up recorded messages to deal with frequent customer enquiries
Set-up wizard
Get started quickly with an online, step-by-step 'wizard'
Web controls
Control how your number works via any web browser and watch calls in real time
Web CTI
Allow XScriptXScript: A fully-scriptable XML-controlled number, designed for enterprise-level call-handling to interact with your comupters over the Internet in real-time during calls
XScriptXScript: A fully-scriptable XML-controlled number, designed for enterprise-level call-handling
Gain expert-level control over your telephony with this XML-scripting language
Typical First Invoice
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